Privacy statement
The responsible data hosting party is:
Musik Lenz GmbH & Co KG
Hofmannsthalstraße 38
5700 Zell am See
melanie.wallner@musik-lenz.at
Tel.: +43 6542 73621 0
Thank you for your interest in our online store. The protection of your privacy is very important to us. In the following, we inform you in detail about the handling of your data.
Your data is processed on the basis of the general data processing regulation (GDPR) and according to § 96 para. 3 telecommunications act.
You can visit or websites without providing any personal information. Each time you access a website, the web servers only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request. This access data is evaluated just for the porpuse of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which are overriding in the context of a balancing of interests, in accordance with article 6 para. 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visi to the site.
For the porpuse of contract processing, in accordance with article 6 para. 1 p. 1 lit. b GDPR, we collect personal data, if you voluntary provide it to us as a part of your order. Mandatory fields are marked as such, because in these cases we need the data to process the contract and we can not send the order without their information. Which data is collected, can be seen from the respective input forms.
Further information of processing your data, in particular for the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete contract conclusion, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with article 6 para. 1 p.1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with article 6 para. 1 p.1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about that we inform you in this declaration.
Insofar as you have given your consent to this, in accordance with article 6 para. 1 p. 1 lit. a GDPR, by deciding to open a customer account, we will use your data for the purpose of opening the customer account as well as for storing your data for further future orders on our website. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option, described in this privacy policy, or by using a funtion provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data according to article 6 para. 1 p.1 lit. a GDPR, or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
In the context of customer communication, we collect personal data to process your inquiries in accordance with article 6 para.1 p.1 lit. b GDPR, if you voluntarily provide us with this data when contacting us (f.e.: via contact form, live chat tool or E-Mail). Mandatory fields are marked, since in these cases, we absolutely need the data to process your contact. Which data is collected, can be seen from the representive input forms. After complete processing of your request, your data will be deleted, unless you have expressly consented to further use of your data according to article 6 para.1 p. 1 lit. a GDPR, or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
For the fulfillment of the contract according to article 6 para. 1 p.1 lit.b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
If you have given us your consent express to do so, during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with article 6 para. 1 p. 1 lit. a GDPR, so that the shipping service provider can contact you before delivery, for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option, described in this privacy policy, or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use you your data, or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Deutschland
DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Deutschland
When processing payments in our online store, we work together with following partners: technical service providers, credit institutions, payment service providers.
Depending on the selected payment method, we pass on the data neccessary for processing the payment transaction to our technical service providers, who work for us as part of order processing, or to the commissioned credit institutions or the selected payment service provider, insofar as this is neccessary for processing the payment. This serves the fulfillment of the contract according to article 6 para. 1 p. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, f.e.: on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
If you have any questions about out payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.
If neccessary, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our order processors for the purpose of fraud prevention and optimization of our payment processes (f.e.: invoicing, processing of contested payments, accounting support). According to article 6 para. 1 p.1 lit. f GDPR, this serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our interests in the context of balancing interests.
Klarna direct debit
If you choose to use the payment services of Klarna Bank AB (publ.), Sveavägen 45, 111 34 Stockholm, Sweden (hereinafter refferd to as Klarna), we ask for your consent according to article 6 para. 1 p. 1 lit. a GDPR, that we may transfer the data, necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the credit agencies mentioned in Klarna's privacy policy may be used for the identity and credit check. Klarna uses the information received about the statistical probability of non-payment for a weighed decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy policy.This may result in us no longer being able to offer ypu certain payment options. You can also revoke your consent to this use of personal data at any time vis-à-vis Klarna.
If you register for our newsletter, we will use the data required for this purpose or separately provided by you, to regularly send you our e-mail newsletter, based on your consent according to article 6 para. 1 p. 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data in accordance to article 6 para. 1 p. a lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
If we receive your e-mail address in connection with the sale of a good service and you have not rejected or objected to this, or for customers basaed in Austria ( § 7 para. 2 ECG) and in Switzerland are registered in the Robinson list, we reserve the right to regularly send you (on the basis of § 7 para. 3 UC for customers domiciled in Germany or on the basis of § 107 (3) TCA for customers domiciled in Austria, or on the basis of art. 3 lit. o UC for customers domiciled in Switzerland) offers by e-mail, for products similar to those you have already purchased frorm our product range. This serves to protect our legitimate interests in addressing our customers in an advertising manner in accordance with article 6 (1) p. 1 lit. f GDPR, which outweigh our interests. As a customer based in Austria or Switzerland, you can easily and free of charge refuse this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail. As a customer based in Germany, you can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data according to art. 6 (1) p. 1 lit. a GDPR, or we reserve the right to use data beyond this, which is permitted by law and of which we inform you in this declaration.
If you have given us your express consent to this during or after your order, in accordance with art. 6 (1) p. 1 lit. a GDPR, we will use your e-mail adrdress for the request to submit a rating of your order via the rating system used by us. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the rating request.
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, f.e.: after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser on oyur next visit (persistent cookies).
We use such technologies, which are required for the use of certain functions of our website (f.e.: shopping cart function) are absoloutely necessary. Through these technologies, IP address, time of visit, device and browser information, as well as information about your use of our website (f.e.: information about the contents of the shopping cart) are collected and processed. In the context of balancing interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with art. 6 (1) p. 1 lit. f GDPR.
You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
Insofar as you have consented to the use of the technologies according to art. 6 (1) p. 1 lit. a GDPR, you may revoke your consent ata ny time by sending a message to the contact option described in the privacy policy.
To display our Trusted Shops seal of approval and to offer Trusted Shops products to buyers after they have placed an order, the Trusted Shops trust badge is integrated on this website.
This serves to protect our legitimate interests in optimal marketing by enabling secure shopping in accordance to art. 6 (1) p. 1 lit. f GDPR, which prevail in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C 50823 Cologne (Trusted Shops), with which we are jointly responsible under data protection law, according to art. 26 GDPR. In the following, we inform you about the essential contractual contents according to art. 26 (2) GDPR.
The trust badge is provided as part of a joint responsibility by an US CDN provider (content delivery network). An appropriate level of data protection is ensured by standart data protection clauses and other contractual measures. Further information on the data protection of Trusted GmbH can be found here.
When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to your person. The serverr log file is stored in a security database for the analysis of security anomalies and automatically deleted or anonymized no later than 90 days after creation. According to art. 6 (1) 1 lit. f GDPR, this serves the legitimate interest of us and Trusted Shops for abuse and fraud prevention, for the optimization of offers and websites, as well as to ensure trouble-free operation of the website or the trusted badge or other widgtes of Trusted Shops.
Further personal data is transferred to Trusted Shops GmbH, if you decide to use Trusted Shops products after completing an order or have already registered for use. For this purpose, personal data is automatically collected from the order data. Wether you, as a buyer, are already registered for product use is checked automatically by using a neutral parameter, the e-mail address hashed by cryptological one-way function. The e-mail address is converted into this hash value, which cannot be decrypted by Trusted Shops, before it is transmitted. After checking for a match, the parameter is automatically deleted.
This serves to check wether you are already registered for service with Trusted Shops GmbH and is therefore necessary for the fulfillment of our and Trusted Shop's overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services according to art. 6 (1) p. 1 lit. f GDPR. If this is the case, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you have not registered for the services yet, you will be given the opportunity to do so. Further precessing after registration also depends on the contractual agreement with Trusted Shops. If you do not register, all transmitted data is automatically deleted by Trusted Shops and a personal reference is then no longer possible.
With the framework of the joint responsibility between us and Trusted Shops GmbH, please contact Trusted Shops GmbH, whose contact details you can find here, if you have any questions about data protection and wish to assert your rights. Further information on data protection can be found in the following link here. Independently of this, you can also always contact us using the contact option described in this privacy policy. Your request will then , if necessary, be forwarded to the other responsible party for a response.
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that when you call up our website, no connection is yet established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens a new window of your browser. There you can, for example, press the Link or Share button.
Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 (1) p. 1 lit. a GDPR, when you visit our online presences on the social media mentioned above, your data will be automatically collected and stored for marked research and advertising purposes, from which usage profiles will be created using pseudonyms.These can be used, for example to place advertisements within and outside the plattforms that presumably correspond to your interests. Cookies are generally used for this pupose. For detailed information on the processing and use of your data by the respective social media operator, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the privacy notices of the providers linked below. If you still need help in this regard, you can contact us.
Facebook is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information about your use of our online presence on Facebook, automatically collected by Facebook Ireland, is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision of the European Commission. Our cooperation with them is based on standart data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook Fanpage is based on an agreement between jointly responsible parties according to Art. 26 GDPR. You can find more Information (Insights data information) here.
Instagram is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information about your use of our online presence on Facebook, automatically collected by Facebook Ireland, is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision of the European Commission. Our cooperation with them is based on standart data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook Fanpage is based on an agreement between jointly responsible parties according to Art. 26 GDPR. You can find more Information (Insights data information) here.
LinkedIn is an offer of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transmitted to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale CA 94085, USA and stored there. For the USA. there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.
As a data subjects, you have the following rights:
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Right of objection Insofar as we process personal data as explained above in order to protect our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you have the right to object only on reasons related to your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate reasons for the processing which override your interests, rights and freedom, or if the processing serves the assertion, exercise or defense of legal claims. This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose. |
If you have any questions regarding to the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprimt.
Datenschutzerklärung erstellt mit dem Trusted Shops Rechtstexter in Kooperation mit FÖHLISCH Rechtsanwälte.
for private customers and resellers.
Are you a reseller?
Request B2B access with resale prices.
If you order before 12 pm , the shipment will be made on the day of order.